Programme 15

Show Me & Tell Me What Is Not Right

Safe, accessible ways for people to identify harmful conditions, report concerns, seek help, and participate in improving their communities.

Overview

People often see unsafe, unjust, harmful, or neglected conditions in their homes, schools, workplaces, neighbourhoods, or natural environment. They may not know where to report the issue, may fear retaliation, or may believe that speaking up will make no difference. Children, young people, people with disabilities, and socially excluded residents can face even greater barriers to being heard.

Show Me & Tell Me What Is Not Right is Beyond Despair's community listening, reporting, and referral initiative. It creates accessible ways for people to raise concerns, explain what they are experiencing, and identify problems that require responsible attention.

The programme does not promise that Beyond Despair can resolve every complaint. Its role is to listen respectfully, document concerns, assess what falls within the organisation's remit, refer matters appropriately, and use recurring issues to improve programmes, community education, and advocacy.

Objectives

Give community members safe and accessible ways to raise legitimate concerns

Help vulnerable individuals understand available services and reporting pathways

Improve responsible documentation, referral, feedback, and follow-up

Use community evidence to identify recurring problems and inform constructive action

Core activities

Provide accessible channels for reporting safeguarding, safety, environmental, service, or community concerns

Hold listening sessions that include children, young people, women, older people, and people with disabilities

Record and assess concerns carefully before deciding on action or referral

Connect people with qualified services, responsible authorities, or trusted partner organisations

Provide community education on rights, responsibilities, safeguarding, and available support

Track referrals and give appropriate feedback without disclosing confidential information

Analyse recurring concerns to guide advocacy, programme design, and public-awareness activities

Delivery approach

Reports are handled with respect, neutrality, and proportionate confidentiality. The programme explains what information may need to be shared when a person is at risk, a safeguarding concern arises, or the law requires referral. It does not encourage public accusation, retaliation, or the circulation of unverified claims.

Concerns are assessed according to urgency, risk, evidence, and organisational responsibility. Immediate safeguarding or emergency matters are escalated appropriately. Other concerns may lead to referral, community dialogue, service coordination, awareness activity, or inclusion in future programme planning.

Intended outcomes

More community members understand how and where to raise concerns

Vulnerable people have greater opportunity to be heard

Serious safeguarding and safety matters are identified and referred earlier

Communities receive clearer feedback about responsible next steps

Recurring problems inform better programmes, education, and advocacy

Why support matters

Communities become safer and more accountable when people can speak, concerns are treated seriously, and responsible organisations respond within their authority. Support for this programme helps build trusted listening channels and turn verified concerns into constructive action.

Show us what is wrong, tell us what is happening, and help the community work towards a responsible solution.

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